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HOW DO I CONTACT ÉS ONLINE CUSTOMER SERVICE?

éS customer service is available Monday through Friday 9:00 am to 5:00 pm PST.

Please check that your order size, address and payment information are all submitted correctly before checkout. Unfortunately, we are unable to change or cancel any order, once submitted it is immediately transmitted to an automated processing system.

This provides the fastest method for receiving your order. As such, order cancellations and modifications are not possible, even if the order has not been marked as shipped. We manage multiple brands with a small staff and appreciate your understanding. 

Please use our customer service contact form to email our team for further assistance. Currently we are experiencing a minimum 3 - 4 business day response time for all customer service related inquiries, and a 10 - 21 day processing time for returns.

We appreciate your purchase and thank you for your patience.

See contact information below:

  • Phone: +1 833-677-1097
  • Email: cs@esskateboarding.ca